Dear valued clients
I would like to start by saying our thoughts and best wishes go out to anyone in our global community who may be affected by the coronavirus. It is important that we show solidarity and stand by each other at this time.
I’m sure that like me, you’re trying to stay on top of the COVID-19, so you can make the best health and safety decisions for the people around you.
With a dynamic situation at hand, we are doing everything we can to still help meet our client’s needs while ensuring the safety of our staff and their families.
In respect to Signorino, I want to reassure you that we remain open for business. And we stand prepared in the face of an immense challenge:
Our supply chain remains unaffected, we are still able to order and receive products from Italy and around the world
We operate one of the largest stone and tile distribution centres in Victoria which is fully stocked
We have implemented processes at our distribution centre to reduce risk and ensure the continued receipt and dispatch of products
Our showrooms in Richmond & Altona remain open for consultations, we are increasing the cleaning and disinfectant regimen according to best practice guidelines from the health authorities
Our consultants are going to reduce the number of face to face meetings with a preference for calls and web conferences for meetings
Should we need to move out of our showrooms or offices, our people can work from home without interruption
Our commitment to service remains unchanged, and we will work hard to support organizations during this rapidly changing time. As more information comes to light, we will continue to refine our approach and update you accordingly.
I thank you all for your ongoing support and rest assured we are here to help.